DIY Social Media Investigations are often Costly
We understand why it would seem like a good idea to perform social media and web investigations on your phone or in-house to save money.
If you use social media in your personal life, you may consider yourself to be a professional “Facebook sleuth.” However, just because you can quickly figure out which restaurant your Aunt Susan was at last night doesn’t mean you’re equipped to do a proper online deep dive. Something as simple as finding the correct Robert Smith in Boston can be a delicate, cross-referencing investigation.
Don’t misuse your internal resources by allocating them to in-house social media and Open Source Intelligence (OSINT) research. It’s hard enough to return all your voicemails and emails by the end of the day, never mind finding four hours to research a single claimant because you are suspicious. Your employee’s time is valuable, let them work on their main responsibilities and leave the social media investigations to those with professional training.
Experts are going to find more information, experts will have a process, experts can preserve and authenticate the evidence, experts will turn the case around shortly, experts abide by federal and state guidelines, experts are up to date on open source strategies and receive continuing education.
To simply put someone “in charge” of searching for online claimant information because they are “young” is irresponsible.
Lastly, even if you think you have enough experience to find all the available information with your online research, chances are that without the OTJ training, database, continuing ed, and a process that true experts have at their fingertips, you’re not seeing everything.
You deserve expert investigators who will go beyond simple Facebook and Google searches.
Advantage Surveillance’s Desktop Research Department annually completes more than 50,000 social media investigations for leading carriers, third-party administrators, law firms, and employers annually.
We combine traditional human e-researchers with the latest search tools, databases, and software, utilizing more than 100 paid and unpaid platforms.
By assigning your next case with Advantage Surveillance, you're choosing to see what’s true.
For more information or to schedule a presentation on our NetSweep Investigations, click here.